FAQ
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.
What payment methods do you accept?
We accept payments from Mastercard, Visa, PayPal.
​
COMING SOON - AfterPay (AUS/NZ only).
Can I have my order gift wrapped?
We certainly can!
With our gift wrapping service, you can add an extra touch of thoughtfulness and elegance to your gifts. Our dedicated team will handle your items with the care and attention it deserves.
​
Simply add a note 'premium gift wrap' and your special note (up to 25 words) at the checkout.
​
Your gift(s) will be wrapped in premium craft paper, hemp twine and a touch of Hinterland Hemp.
How quickly can I receive my items?
We offer fast, affordable same-day delivery to Tamborine Mountain (within 5km radius of Long Road).
All orders must be received before 10am.
​
Other Australian Delivery Options
Standard shipping - 5 - 10 business days
Express shipping - 1 - 2 business days (available to most capital cities or metro suburbs (excluding Perth and Darwin)
​
​
GET IN TOUCH
Need to know more???